Frequently Asked Questions

1. What is the difference between replication and duplication?
2. What does the price include?
3. How can we get more information on your templates or specs?
4. How long will it take to manufacture my order?
5. What is a +/- 10% over or under run?
6. Do I need a barcode? And can you provide one for me?
7. How long will shipping take and what will it cost?

1. What is the difference between replication and duplication?

Replicated discs (also known as pressed or stamped discs) are created by physically pressing your data into the surface of the disc. Duplicated discs (also known as burned discs) encode your data onto the disc by burning microscopic holes into the dye layer of a recordable CD or DVD. Since quality is the rule and replicated discs are the standard for major commercial releases; we have chosen to only provide replication services.

2. What does your price include?

Most companies will give you a “complete” price, but you may later find hidden costs. Every CD PowerHouse package includes the things you need for a retail ready product to actually market & sell.. This includes, but is not limited to: glass mastering, artwork proofs, printing and replication, and assembly. Shrink-wrap is included in package prices however it can be eliminated for a small savings. Shipping and sales tax (if applicable) are not included in our package prices. On orders without mastering, or graphic design, we expect that your finished art files will be supplied to our specifications and that your master disc performs exactly the way you want it to. However if you have mastering, or graphic design needs we have experienced in-house professionals who are ready to serve you. Just ask your Client Services Rep. for more information.

3. How can we get more information on your templates or specs?

Simply visit our CD Replication or DVD Replication page for all this information.

4. How long will it take to manufacture my order?

This depends on the current stage of your order including graphic design and mastering. Because we lead the industry in turn-around times and are widely considered among the fastest around, we guarantee your CD’s or DVD’s will be completed and ready to ship within 12 business days from the final proof approval. We do offer a “Rush” option for our clients who need their CDs and DVDs quicker. Ask your Client Services Rep to discuss the turn-around times for your project.

5. What is a +/- 10% over or under run?

Throughout the industry, it is customary for the client to be responsible for a 10% over or under run. Manufactures have to produce more pieces than the quantity ordered to account for units lost to quality control. This process means that your order of 1,000 units can fluctuate between 1100 and 900 pieces; however you only pay for the units we ship

6. Do I need a barcode? And can you provide one for me?

If you are planning to sell your product in stores, you’ll need a barcode. We can provide you a unique nationally registered barcode for $50.00.

7. How long will shipping take and what will it cost?

Unless otherwise specified, your order will ship via UPS Ground taking 3 to 7 business days to deliver. CD PowerHouse has many alternatives for shipping including international. Shipping costs vary based on the ship-to location. Just ask you’re Client Services Rep. and we’ll help you find a shipping solution that suits your needs.